If you have lost touch with someone, you can begin your search by contacting us on the phone, email or downloading a postal enquiry form and sending it to us.
In addition to the application form, our caseworkers need three key pieces of information about the person being sought:
- Full name
- Date of birth or exact age
- Last known address or location
With this essential information we can begin the initial process of locating and contacting them. Our service is completely confidential.
Searches can take anything from a couple of days to a number of years. We cannot guarantee we will be successful in finding your relative, but if we are we will let you know immediately, however the relative reacts to your enquiry.
Anyone over 18 years old can use the service. For those under 18 we can consider applications from a parent or guardian on the child’s behalf.
You can also download our Frequently Asked Questions leaflet.
PLEASE NOTE the Family Tracing Service has recently undergone a programme review and restructure. We will respond to your query as soon as possible, but would apologise for any unforeseen delays. Thank you for your patience at this time.
When we can’t help:
- When adoption has taken place
- We cannot look for children under 18 or other ‘vulnerable’ missing people when a physical search or police involvement would be inappropriate
- We cannot search for ‘possible’ relatives or friends
- We cannot conduct searches for estate, legal or other business purposes
Since the Family Tracing Service has a fulltime salaried staff team, it operates at extremely heavy cost (around £150 per search). To offset this, a small registration fee is requested for the service of £45 – for those on state pensions or benefits the fee is £25. This can be paid by instalments if agreed. Donations are always welcomed.