Main UK and Republic of Ireland Office
Telephone: (020) 7367 4500
The Salvation Army UK and Republic of Ireland Territorial Headquarters
101 Newington Causeway
For media enquiries, please contact us by:
Phone: (020) 3657 7555 (This line is for media enquiries only)
For any local enquiries such as volunteering, or if you are in need of assistance please contact your nearest Salvation Army which can be found using our map.
Mailing list and financial donation enquiries
Telephone: 020 7367 4800
To donate a gift to us, visit our donation page.
To find out more information about donations, please visit our Fundraising Q&As webpage.
Legacy or will enquiries
For information regarding individual charity shops and centres, the donations they can receive and if they operate a collection service contact your nearest shop or centre.
To find your nearest charity shop or centre please use our map.
Clothing bank or collection enquiries
To report a full bank or if you have any queries regarding any of our clothing banks, please contact our helpdesk.
Telephone: 0845 458 1999
Calls cost 5p per minute plus your telephone company's network access charge. For more information about our Trading Company, please visit the SATCOL webpage.
To report a missed collection or if you require any help regarding the national Clothing Collection scheme, please contact the helpdesk.
Telephone: 0845 458 1812
Calls cost 5p per minute plus your telephone company's network access charge. Please note there is an answer service available out of office hours; leave a message and we will respond to your query as soon as possible.
Family Tracing enquiries
Telephone: 020 7367 4747
The Salvation Army is committed to preventing, identifying and responding to the abuse of children and adults. If you have concerns relating to past or present incidents please do not hesitate to contact the Safeguarding Unit.
Please call our 24-hour confidential Referral Helpline on 0300 3038151 available 24 hours a day, seven days a week if you consider yourself one of the following:
- a victim of modern slavery and are in need of assistance
- nominated to make referrals to Government service for victims of modern slavery
- simply a concerned individual, who comes into contact with someone you suspect may be a victim of modern slavery and in need of assistance
Charitable trust enquiries
The Salvation Army works over 130 countries. Find out more about our international work or for any international enquiries click here.
We aim to maintain the highest level of integrity in everything we do. Should you ever have any concerns that our conduct has been dangerous, against the law or we have breached ethical or professional codes, you can report these concerns to our Whistleblowing Officer.
Telephone: 0800 470 0066
For over 150 years, The Salvation Army has been transforming lives at the heart of communities.
Find out more about what we do, and how you can help us break the cycle of homelessness.
Help us be there to support the most vulnerable members of society.
An introduction to The Salvation Army in the UK and Republic of Ireland.