Swindon Booth House launches sensory room to support mental wellness

For individuals recovering from homelessness and addiction, moments of peace can be rare. At Booth House, a Salvation Army supportive housing pathway in Swindon, a new sensory relaxation room is changing that—offering residents a safe space to decompress, process emotions, and regain stability.   

The idea was born when Jay Wiles, an Assistant Support Worker at Booth House, and colleague Connor Graham noticed how residents—and even staff—struggled with stress, anxiety, and sensory overload.  

Jay said, "Many of us, including residents, are neurodiverse or dealing with trauma. We needed a calming space where people could just be.” 

Funded through creative sourcing and generous donations, the team transformed an unused office into a multi-sensory retreat, complete with:   

- Massage chairs with vibration therapy   

- Adjustable LED lighting (including a Northern Lights projector)   

- Bluetooth music for personalised relaxation playlists   

- Aromatherapy diffusers and Himalayan salt lamps   

- Fidget toys, adult colouring books, and a chalkboard wall for creative expression   

- A "tree of hope" where residents leave inspirational notes 

The room, which opened in May, has already become a lifeline. One resident grieving a loss found solace there, listening to music with staff.  

Jay said, "He just needed to cry in a safe place. Here, residents can lower their guard—whether they’re processing trauma, meeting with support workers, or just pausing from daily struggles. The cost of transforming this room is small compared to the hope it gives. This room says to residents: You matter!" 

Jason, a resident, who has used the room several times says the relaxation room feels like stepping into another world. 

Jason said; "The sensory room has been really helpful for me—especially when I needed to take my mind off difficult things. The vibration chair, the tree for post-it notes, and the fidget toys all made a difference. All that helps you breathe and think clearly. I’d recommend it to anyone going through a tough time. On behalf of the residents, we’re grateful for this space."   

Booth House, on 1 Spring Close in Swindon, supports adults with Swindon connections who face homelessness often due to addiction, mental health challenges, or financial hardship, offering structured pathways to long-term housing. The sensory room is the latest innovation in its holistic recovery model.   

The 50-bed Lifehouse provides 24-hour direct access accommodation and resettlement support for single men and women over 18. Residents receive practical support, including help with life skills, access to healthcare, and addiction recovery programs, in a safe and structured environment.  

The centre also offers employment guidance, budgeting advice, and emotional support, empowering individuals to rebuild their lives. Practical examples include work experience through social enterprises like The Sandwich People, which trains residents in food safety and customer service, and Recycles, a bike shop teaching mechanics. To learn more about Swindon Booth House and their programmes visit their website: Booth House Swindon Lifehouse | The Salvation Army