Salvation Army Lifehouse celebrates staff apprenticeship success with Deputy Mayor visit

Booth House, The Salvation Army’s Lifehouse in Swindon, was last week (1 October) honoured to welcome the Deputy Mayor of Swindon and her Consort for a special certificate presentation event recognising the achievements of two members of staff who have successfully completed their Level 3 Lead Adult Care Worker Apprenticeships.

The event celebrated Connor Graham and Luke Goodenough, both of whom were awarded Merit grades in recognition of their hard work, dedication, and commitment to professional development. The presentation highlighted the importance Booth House places on investing in its workforce and ensuring staff are equipped with the skills and knowledge needed to provide high-quality support to people experiencing homelessness and social exclusion.

Patrick Holder-Mallett, Programme Manager at Booth House, said: “We are incredibly proud of Connor and Luke. The work they do day in, day out to support some of the most vulnerable people in our community is truly inspiring, and their successful completion of these apprenticeships speaks volumes about their commitment to continuously improving themselves so they can do that work even better. This is a significant achievement and reflects their dedication, professionalism, and desire to grow — not just for their own development, but so they can better serve those who rely on our support. They should be commended for the effort they have invested in reaching this milestone.”

Booth House is committed to creating opportunities for growth and development at every level. Through ongoing investment in training and learning, the service supports residents, staff, volunteers, apprentices, and students to achieve their full potential and build brighter futures. 

During the visit, the Deputy Mayor was introduced to Booth House’s current social work students and their on-site Practice Supervisors. Booth House has developed a partnership with the University of Bath’s Department of Social and Policy Sciences, providing valuable placement opportunities for second and third-year social work students. These placements enable future social workers to gain practical experience working alongside a multidisciplinary team supporting individuals with complex needs, while also contributing positively to the local community.

The Deputy Mayor and Consort also spent time meeting residents who are actively engaging with a range of education, training, and personal development opportunities available through Booth House. These include learning cooking, baking skills, food safety and customer service, in the centre’s fully equipped kitchen; and bicycle repair skills at a bicycle recycle workshop also housed at the centre. 

Booth House, on 1 Spring Close in Swindon, supports adults with Swindon connections who face homelessness often due to addiction, mental health challenges, or financial hardship, offering structured pathways to long-term housing. The sensory room is the latest innovation in its holistic recovery model. 

The 50-bed Lifehouse provides 24-hour direct access accommodation and resettlement support for single men and women over 18. Residents receive practical support, including help with life skills, access to healthcare, and addiction recovery programs, in a safe and structured environment. To learn more about Swindon Booth House and their programmes visit their website: Booth House Swindon Lifehouse | The Salvation Army.