You are here:

Text to donate

SMS Terms & Conditions

Text-to-donate is a quick and easy way to donate to The Salvation Army. The table below shows what you are charged as well as the minimum amount that will be donated to The Salvation Army once network/service provider costs are deducted.

 

Campaign

Text JOY to 70660 to give £5

Closing date

Ongoing

You are charged

£5 + 1 x standard network text message charge

The Salvation Army receives at least

£4.97

The standard network charge for text messages is at your network provider’s rates. If you text after the closing date, or if the keyword or short code you text are incorrect, you may still be charged a message at your standard network rate. However you won’t be charged for the donation as you won’t be donating to The Salvation Army.

Who can use text-to-donate

You must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian’s permission to send a text message to The Salvation Army.

Where and on what devices can text-to-donate be used

Please note that you can donate from a UK mobile only. You cannot donate using this service from a Channel Islands, Isle of Man or other non-UK mobile.  If you donate using this service from a UK mobile outside England, Scotland, Wales or Northern Ireland, you may incur additional network charges.

Gift Aid

Your donation may be eligible for Gift Aid. We may contact you on the mobile number you used to give you the opportunity to add Gift Aid to your donation. If we send you a link to a page where you can submit your details then, as with any mobile browsing, you may incur charges from your network provider. If we ask you to text those details, then a standard text message fee will be incurred.

Problems

The Salvation Army does not accept any responsibility whatsoever for any technical failure, malfunction, congestion, capacity issues or any other problem with any telephone, telephone network or line, system, server, provider or otherwise which may result in any text being lost, delayed or not properly received and recorded.

Service provider

This SMS service is being provided for The Salvation Army by a third party provider.

How to unsubscribe

The Salvation Army would like to contact you with updates or appeals on the mobile you used to donate. If you’d rather we didn’t, please add TSA STOP to your text. If at a later stage you would like to opt out of future text messages or calls on this number from The Salvation Army, please contact our supporter services team using the contact details below or text TSA STOP to 70020 (this will be charged at your network’s standard message rate.)

How to contact us

If you have any queries about text-to-donate, please contact us:

·         Telephone - 020 7367 4800 (Monday to Friday 8am-4pm)

·         Email - FR@salvationarmy.org.uk

Data protection

Your data will be handled in accordance with the Data Protection Act 1998 and will only be used to keep you informed about our fundraising, activities, events and services. We will not share your information with any third party organisations except where such transfer is a necessary part of our activities, or we are required to do so by operation of law.