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Residential care

Making later-life a time of fulfilment and enrichment for our older generation.

Before I moved here I was struggling and lonely. Now I’m here, I have company

The Salvation Army has 13 residential care homes across the United Kingdom and Ireland. 

In The Salvation Army we are motivated by Christian faith. To us, the care we give the residents in our care homes is a reflection of God’s love for all of humanity. And it is, above all, a loving environment that we seek to provide – a place where residents truly feel that they are cherished and valued. 

Regardless of any health problems and disabilities they may have, we aim to help them live with dignity. In the words of St John’s Gospel, we help them enjoy “life in all it   fullness”. We recognise that our residents will want to retain as much independence as they can and we encourage them to do so.

We want each resident to enjoy the highest possible quality of life, surrounded by love, friendship and support within a Christian environment.

As a Christian provider we have a holistic approach – caring for the whole person, physically, intellectually, emotionally, socially, culturally and spiritually. We recognise that people come from diverse cultural and religious backgrounds. People of other denominations and faiths (and none) are welcome and all residents are given the opportunity of having their own spiritual advisers to minister to them. 

We would expect to provide care for life, unless a resident’s changing circumstances mean that more specialist care, nursing or hospital care is necessary. Care given by our staff at the end of a resident’s life is enhanced by the support of our chaplains, who are also available to relatives and friends at this time.

At the time of a new resident’s admission to the home, we work with the resident, and their friends, relatives or representative, if appropriate, to draw up a written plan of the care we will aim to provide. The plan sets out objectives for the care, how we hope to achieve those objectives and incorporates any necessary risk assessments. Every resident has access to their plan and is encouraged to participate as fully as possible in the care planning process.

Every home has an activities co-ordinator and we aim, as part of the assessment process, to encourage potential residents to share with us as much information as possible about their social, cultural and leisure interests. We try to help residents to continue to enjoy as wide a range of individual and group activities and interests as possible, both inside and outside the home, to carry on with existing hobbies, pursuits and relationships and to explore new avenues and experiences. All residents are entitled to use the dining room, the communal lounges, other sitting and circulating areas and the grounds of the home. Residents are encouraged to personalise their own rooms with small items of furniture and other possessions, and we try to follow individual preferences in matters of decoration and furnishings. We hope that friendships among residents will develop and that residents will enjoy being part of a community, but there is no compulsion on a resident to join in any of the communal social activities.

Ultimately, our homes aim to:

  • be a good and safe place to live and work
  • provide person-centred care for every resident
  • show Christian love in everything we do
  • place a special emphasis on the spiritual wellbeing of all residents