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About reuniting families

The Family Tracing Service restores and sustains family relationships by locating relatives who have lost contact with each other, either recently or in the past.

 

The Family Tracing Service restores and sustains family relationships by locating relatives who have lost contact with each other, either recently or in the past.

We know that for some clients searching for a family is an emotional experience. With this in mind, we provide a service that is professional, compassionate and non-judgemental, with support throughout the searching process.

Our dedicated team of caseworkers, who work on behalf of our clients, handle more than 2,000 new enquiries each year, with searches taking from as little as a few days to two years.

Sadly we cannot guarantee success in every search we undertake, although every effort will be made to trace the person sought. Of applications accepted our success rate is 88%, averaging at more than eight people being reunited every single working day.

 

 

We exhaust all relevant avenues of search, providing services to any family meeting our eligibility criteria. Our caseworkers can support you in reunion or first contact with your family, by acting as an intermediary, or signposting to other services if required.

We can help to trace:

  • Known, named relatives over the age of 18, subject to the eligibility criteria - prisoners about to be released may seek help to trace their family.
  • Long lost relatives - this is an area in which The Salvation Army specialises.
  • Emigrant families - contact may have been lost with family members who have emigrated.
  • Next-of-kin - hospitals may sometimes need to contact the next-of-kin of a patient who is seriously ill.

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